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15 Jun 2021

Rishi Sunak has rejected business demands for an extension of the furlough scheme and business rates relief, despite a four-week delay in the easing of Covid-19 restrictions now set for 19 July.

12 Jun 2021

Hubtiger, the software developed for bike shops has launched its latest feature to help increase income of the bike shops.

10 Jun 2021

During the Maybe* Masterclass you'll discover each month which Bike shops have had the most social media engagement and why. but we want to find a time that suits you the best. Let us know...

10 Jun 2021

The FCA have announced that they have extended the deadline for implementing Strong Customer Authentication (SCA) for e-commerce transactions to 14 March 2022.

10 Jun 2021

The HomeOffice has asked businesses to take part in the Commercial Victimisation Survey (CVS)- an important survey on the nature, extent and cost of crimes against businesses in England and...

10 Jun 2021

Maybe* has profiled the social media performance of the ACT Gold and Silver members to compile the top 10 by social media performance

8 Jun 2021

Cycling UK today launches the Big Bike Revival, an initiative that will fix bikes for free and aims to get thousands more people cycling for everyday journeys. The programme is being delivered...

2 Jun 2021

The campaign's organisers are asking the public to "pledge a few pounds" to independent retailers across the weekend

1 Jun 2021

The Together for our Planet campaign encourages small businesses to pledge to cut their emissions to net zero by 2050 or sooner, while helping them grow, adapt and seize new opportunities.

28 May 2021

The Cycling Marketing Board has united with the ACT and other leading cycle organisations into one powerful voice, with a single mission - to get more people riding bikes, more often.

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400 shopworkers abused everyday as customers urged to "Shopkind"

Posted on in Business News ,Brands & Products News , Cycles News , Creative News, Outdoor News

  • 1.2 million incidents of verbal abuse and 40,000 incidents of violence against shopworkers in the last year
  • 65% of shopworkers have experienced Covid-related threats with 400 abused every day

40,00Shopkind0 shopworkers were victims of violence in the last year according to a 2021 Crime Report from the Association of Convenience Stores (ACS).

ACS are a member of the Independent Retailers Confederation (IRC), a well-established organisation representing c.100,000 independent retailers throughout the UK. 

The Crime Report comes as the UK's biggest retailers, the Home Office and independent charity Crimestoppers have today rallied together and launched a new campaign urging the public to ShopKind after the reopening of non-essential stores and shops across the country.

The #ShopKind campaign urges the public to be mindful of shopworkers' essential role in supporting people during these difficult times and emphasises that we should all treat workers and other customers with respect, kindness and gratitude.

The Home Office backed campaign is supported by major high street names as well as the nation's independent shopkeepers, and the shopworkers Union USDAW. Over 100 retailers, local authorities and police representatives are supporting the campaign. The ShopKind campaign will be visible across high streets and social media from today.

Abuse and violence towards shopworkers is a bigger problem than many people might think, with at least 400 shopworkers abused every day according to the British Retail Consortium.

The 2021 Crime Report, shows that over the past year there have been over 1.2million incidents of verbal abuse, and around 40,000 incidents of violence against people working in convenience stores. Of these, more than a quarter involved a weapon, such as a knife, hammer, axe, or syringe.

Two-thirds of retailers (65%) have experienced Covid-related threats, with the most common causes of abuse being: reminding customers to wear face coverings, reminding customers of social distancing measures and queueing outside stores.

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