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14 Aug 2020 | 1 comment

Cycling UK have launched a new campaign- Pumped Up- to celebrate the joy of the bike across our towns, cities and countryside and reminding people about the fun and freedom that cycling...

13 Aug 2020

Comment from Karen Dear, Director of Operations at the CBA (Craft Bakers Association) on how Shop Local Week could benefit local bakery businesses

12 Aug 2020

Use these tips to promote your involvement with Local Bike Shop Day to increase the cumulative impact!

12 Aug 2020

With a month to go until entries close in the search to find Britain's Best Small Shop of 2020 Maybe*, which has been named as partner of this year's competition, has found that independent...

11 Aug 2020

The Government has begun Shop Local Week, seven days of concentrated activity encouraging shoppers to return to their local high street and shop safely.

6 Aug 2020

Increased scrutiny is being placed upon the UK's growing use of Buy Now Pay Later services

5 Aug 2020

The free ActSmart subscription offer was taken up by a large number of businesses across the UK, helping to raise hundreds of pounds for a great cause

5 Aug 2020

The brands currently bossing customer experience and the six key pillars to drive your business in the right direction

5 Aug 2020

Organisers say Local Bike Shop Day provides a perfect vehicle for cycle shops to encourage local residents to resurrect their own as well as their children's bikes, or upgrade or buy new if...

4 Aug 2020 | 1 comment

The Scotland Cycle Repair Scheme is funded by the Scottish Government and delivered through Cycling UK and participating retailers to provide free bike repair and maintenance workup to a...

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The Maybe* 2020 Retail Report investigating what shoppers want

Posted on in Business News , Cycles News

Woman shoppingTo gauge the intentions of the British public, Maybe* has gathered 20,000 answers from regions across the UK to understand if and when they'll return to the shops, and what their concerns are when they do.

Statistics gathered include:

  • 90% of people surveyed plan to return to High Street shops
  • 47% of shoppers are nervous about returning to the High Street
  • 45% say they plan to shop less than they did before COVID-19
  • On the positive side, 43% say they plan to shop the same amount on the High Street as they did before COVID-19, and 7.5% say they plan to shop more than they did before!

The report also details the measures that shoppers expect to see retailers introduce in order for them to return through their doors.

Polly Barnfield, OBE, CEO of Maybe* encouraged retailers to read the report by saying "Retailers and Placemakers need be aware of what is making consumers nervous so they know what are the key factors to improve their shopping experience and how to reassure shoppers that they will be safe.

This reports helps reveal the attitudes people have towards returning to the shops but also, the pro-active action that can be taken to get more people back sooner.

We believe that it is vital that Retailers and Placemakers know what shoppers expect and how their concerns are shifting.

That's why Maybe* is delivering this ongoing research, so everyone knows what shoppers want in the 'new- normal' world we find ourselves in"

The results of all UK regions were collected via a series of Facebook posts connected to a Facebook Messenger chatbot. The survey will be re-run regularly.

If there's a question you would like to see added, please join the new Facebook Group.

Download Retail 2020: What shoppers want now.

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