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17 Sep 2021

All ACT members are invited to join in on the APPGCW inquiry report launch. Please contact the ACT if you would like to join in and we...

16 Sep 2021

There's so much to be learned from the success (or lessons) of others, particularly when it come to the ever-moving landscape of social media. So, every week Maybe* dig through all the data to...

15 Sep 2021

Read which lucky bike shops and customers were chosen to receive Local Bike Shop Day prizes

14 Sep 2021

Green Streetis a guide to helping smaller retailers & hospitality businesses work together to slash their carbon footprint and become more sustainable as quickly as possible.

14 Sep 2021

From 1st April 2022, employer NICs will increase by 1.25 percentage points. Employee NICs will also increase by 1.25 percentage points, including for workers above state pension age

13 Sep 2021

Local Bike Shop Day 2021, administered by the Association of Cycle Traders (ACT), was supported by a record number of cycling organisations and bike shops

9 Sep 2021

Join tax compliance company Avalara for a webinar as they cover IOSS & selling into the EU, on Thursday 30th September at 11am.

8 Sep 2021

The Scottish Government has published its shared policy programme following the announcement of the Scottish National Party's power sharing partnership with the Scottish Green Party.

6 Sep 2021

Gary Spengler, the previous owner of Butterworth Spengler, will be riding between 4th to 12th September to complete over 970 miles for a worthy cause

6 Sep 2021

The Wellbeing Guide provides retailers with practical advice on how to support wellbeing for themselves and their colleagues.

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ACS 2021 Crime Report now available

Posted on in Business News , Cycles News

IRC member ACS (the Association of Convenience Stores) has now launched their Crime Report 2021 which is available here. The report found that retail crime has a huge economic impact on local shops, costing £142 million, but also a direct impact on people working in shops from violence and verbal abuse.

The report estimates there were over 40,000 incidents of violence and threats in the sector in the last year. 89% of store colleagues experienced verbal abuse; there were over 1.2million incidents with retailers estimating that 21% of these were hate motivated.

The sector has seen over 1.1million incidents of theft in the last year. Retailers attribute 63% of shop thefts to repeat offenders, with the majority of these motivated by a drug or alcohol addiction. Encountering shop thieves is now followed by customers not following covid guidelines and enforcing age-restrictions as top trigger for violence; duties that shopworkers are required by law to enforce.

The report highlights the significant investments convenience retailers are making to protect their colleagues and customers, spending on average, £3,724 per store on CCTV, security staff and other features to reduce crime and prevent violence.

ACS will use the report to communicate the need for action on retail crime with government officials and parliamentarians, as they continue to call for tougher penalties for assaults on retail workers. The Crime Report also provides evidence for much needed action from Police and Crime Commissioners to prioritise retail crime in their Police and Crime Plans, providing a better response at local level.

Alongside the Crime Report, ACS have also published their Crime Guidance 2021. The guidance includes advice for retailers on how to report violent crime, managing workplace safety, scams and fraud, and information on the ShopKind campaign. The Crime Guidance is available here.

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