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15 Nov 2019

ACS has briefed all prospective parliamentary candidates on the policy issues that affect local shops

13 Nov 2019

The Secretary of State for Transport, The Rt Hon Grant Shapps, has updated the House on key recent achievements by the Department for Transport

13 Nov 2019

The 5 main asks for the next government to encourage walking and cycling

12 Nov 2019

Sarah Graham, owner of Arragon's Cycles has spoken out about how the competition has affected their business and how they continuously strive for greatness.

12 Nov 2019

This year's COREbike show will be taking place between Sunday 27th to Tuesday 29th of January.

12 Nov 2019

A recent story published on BBC news shows how a popular finance provider misled a 21-year-old student which ended in her...

11 Nov 2019

GoFundMe is being used as a method for small businesses to raise funds that are cash-strapped and struggling

6 Nov 2019

A Bristol-based deli with a reputation for incredible cakes and superb takeaway dishes, cooked on site, has been named as Britain's Best Small Shop of 2019.

4 Nov 2019

This year two amazing art shops and a stunning stationery shop have been named in the running to be Britain's Best Small Shop 2019!

4 Nov 2019

This year 3 fantastic gifts shops have been shortlisted that will provide you with everything you could possibly need for Christmas, birthdays and even a few treats for yourself!

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How retailers are responding to online growth

Posted on in Business News , Cycles News

street shopsAmazon is set to take 19.8% of the UK online retail market within the next five years.

The growth of the online market space within retail is having a wider effect on the high street. According to a report from the ONS, there is a decline in retail businesses and jobs that is balanced by a rise in residential housing and in restaurants.

This should not necessarily be seen as a negative effect as it is making the high streets more rounded, this rebalancing of the high street could give more people reasons to come to the high streets, not only to buy, but also to eat and to live.

For independent retailers, moving into the online market space is not always the answer especially if you are putting the customer at the centre of your business model. Independent retailers and larger corporate retailers are not the same, the customers are different, the products and services are different and the culture is different.

By understanding what a customer wants and needs, a business can then develop and rebuild the business model to the customer.

Loyalty programmes and schemes are becoming more and more popular among retailers, however, these loyalty schemes are not targeted at independent retailers. booost is the only scheme that is created solely for independent retailers. But, it is more than just a loyalty scheme, it is a three-in-one app that offers loyalty, gifting and promotions.

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