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1 May 2024

Small shops have been more "agile" at fighting COVID sale slumps than chain stores, according to a new report.

29 Apr 2024

A Peterborough store stocking products solely from local entrepreneurs said it is bucking the High Street trend and looking to expand due to its success.

29 Apr 2024

BIRA is giving independent businesses across the UK a powerful new resource with the launch of its “High Street Matters” podcast.

29 Apr 2024

The Guardian has reported independent shopkeepers saying prices they pay at Tesco’s cash-and-carry arm Booker are often higher than in Tesco’s stores.

18 Apr 2024

Independent record stores around the country are preparing to celebrate all things vinyl for this year’s Record Store Day on Saturday April 20th. 

18 Apr 2024

BIRA, the British Independent Retailers Association, has announced its partnership with this year’s SME National Business Awards., joining the 2024 awards as a leading sponsor, backing...

18 Apr 2024

A Midlands fish and chip shop is celebrating 40 years in business and offering half-price chips to mark the milestone.

18 Apr 2024

Assaulting a shop worker is to be made a separate criminal offence in England and Wales as part of a government response to a wave of retail crime. 

18 Apr 2024

Eleven new businesses that have opened in the last year in the historic arcades of Cardiff city centre’s Morgan Quarter, made up of the Morgan and Royal arcades, have helped the arcades...

15 Apr 2024

The Rediscovery Centre, the National Centre for the Circular Economy in Ireland, today announced its partnership with Cytech, the internationally recognised training and accreditation scheme for...

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Could Mary Portas help your business?

Posted on in Business News

Retail expert, Mary Portas is back with her Channel 4 series ‘Mary Portas: Secret Shopper'. She's here to help put customer service back at the heart of everything you do...

http://static.bips.channel4.com/bips/orig/mary-portas-secret-shopper/articles/a92d7bce-00cc-4558-aa35-a2990eba0ab4.jpgMary Portas: Secret Shopper seeks to offer expert help and advice on customer service to independent business owners. The last series was most recently on Channel 4 in February-March 2015 and attracted around 2 million viewers per episode.

Award winning TV production company, Optomen Television are seeking independent retail and service business owners around the UK to take part in the next series. This could be a great opportunity for SMEs to get the guidance they need to grow a struggling business and benefit from nationwide exposure.

  • Do you struggle to attract loyal customers?
  • Do you worry you're lagging behind your competitors?
  • Could fresh ideas bring customers through your door - and put money in your till?

If you run a retail or service business, whatever your situation, Optomen would love to hear from you. For more information, email mary@optomen.com or call 0203 227 5987

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