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18 Dec 2023

One of the North West’s oldest record shops has reopened after 14 months, creating a small museum to pay tribute to its long-standing musical connections with the city.

6 Dec 2023

Bristol and Cirencester-based bespoke fine jewellery retailer Titcombe Bespoke Jewellery, a member of the National Association of Jewellers, has received one of its most unusual commissions...

6 Dec 2023

Reynolds’ Butchers in Parbold, near Wigan, have set up a scheme called Mary’s Mince to help people living in the village.

5 Dec 2023

Research commissioned by American Express Shop Small reveals the top 10 high streets for independent shops in the UK, shining a light on the nation’s small businesses that play...

5 Dec 2023

A new campaign is calling on police & crime commissioners to tackle crime on a local level, as theft against convenience retailers reaches record highs.

4 Dec 2023

Recent data from VistaPrint, reported by London Loves Business, has revealed that 70% of London small businesses generate up to a substantial 86% of their annual revenue...

23 Nov 2023

Retail sector leaders have expressed a range of concerns, from taxation to business rates, following the Chancellor’s Autumn Statement this week.

22 Nov 2023

Six independent bookshops from around the UK have been named as the winners of the inaugural Booker Prize Indie Bookshop Spotlight, a competition in which independent bookshops and booksellers...

21 Nov 2023

The National Federation of Subpostmasters has received a response from new Conservative party chairman Richard Holden MP regarding the petition to keep DVLA services in post offices.
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21 Nov 2023

The British Business Bank has launched a new guide aimed at smaller businesses to help them understand how different financial products can support them at all stages of their development.

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Communicating Covid-secure measures in store - new ActSmart materials

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In the HoAS social distancingme Secretary statement last week, it was explained that a minority of people are putting the health of the nation at risk by not following the rules. In response, the Government is talking to local councils about the role that they should be playing in enforcing the Covid-19 regulations. The Home Secretary also noted that police are also moving more quickly to issue fines.

The Home Secretary said that her message is simple: "If you do not play your part, the police will enforce the regulations and I will back them to do so, to protect the NHS and to save lives."

Following on from this, we have reviewed the materials that we provide for members to use in store and put together some refocused assets for bike shops to display in-store for both customers and colleagues.

The new assets are as follows:

  • Poster detailing the need for customers to wear a face covering, maintain a safe distance, and sanitise their hands - download here.
  • A cleaning checklist that describes the measures that colleagues should take when cleaning both during normal operation and when the store is aware of someone that has symptoms or returned a positive test (colleague / retailer facing) - download here .
  • A poster that outlines the three key messages, why they are important and additional measures that could be taken in store to help stop the spread of the virus (colleague / retailer facing) - download here .

It is also worth reiterating that colleagues in stores are not expected to challenge or refuse entry to customers who are not wearing a face covering. The regulations have not changed in that regard - retailers and colleagues have a duty to communicate the rules, but are not obliged to police them. Where businesses have taken the decision to refuse entry to those not following the rules, that is their decision as a business and based on the resources that they have available.

View all of our COVID-19 advice, resources and updates on our website here.


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