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10 Feb 2021

Use this template to email your MP to help independent retailers survive the pandemic by delaying the return of business rates.

10 Feb 2021

Letter to Rishi Sunak signed by Tesco, B&Q, Waterstones, and members of the IRC, calls for the business rates system to be reformed to make it fairer for physical stores

10 Feb 2021

Whether you'd like to ask about business rates, the rent moratorium, or Government support for IBDs during the pandemic, we want to hear it.

9 Feb 2021

Legislation has been laid to increase the minimum amount that retailers must charge for a single use carrier bag from 5p to 10p from 30th April 2021

5 Feb 2021

Over 65 retail organisations, including many members of the IRC, have written to the Prime Minister raising concerns of increasing instances of violence and abuse against shopworkers

4 Feb 2021

Check whether you should be paying a fee to the ICO for processing personal data and if so, how much

3 Feb 2021

Buy now pay later (BNPL) firms such as Klarna and Clearpay are to be regulated by the Financial Conduct Authority after a report warned of the risk of people running into "unseen debt".

28 Jan 2021

'Exceptional circumstances require an exceptional response'

28 Jan 2021

The ACT is once again collaborating with leading cycling brands, retailers and organisations to support the new Cycling Marketing Board

28 Jan 2021

Maybe* have released a personalised Social Media Guide for 2021.

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Communicating Covid-secure measures in store - new ActSmart materials

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In the HoAS social distancingme Secretary statement last week, it was explained that a minority of people are putting the health of the nation at risk by not following the rules. In response, the Government is talking to local councils about the role that they should be playing in enforcing the Covid-19 regulations. The Home Secretary also noted that police are also moving more quickly to issue fines.

The Home Secretary said that her message is simple: "If you do not play your part, the police will enforce the regulations and I will back them to do so, to protect the NHS and to save lives."

Following on from this, we have reviewed the materials that we provide for members to use in store and put together some refocused assets for bike shops to display in-store for both customers and colleagues.

The new assets are as follows:

  • Poster detailing the need for customers to wear a face covering, maintain a safe distance, and sanitise their hands - download here.
  • A cleaning checklist that describes the measures that colleagues should take when cleaning both during normal operation and when the store is aware of someone that has symptoms or returned a positive test (colleague / retailer facing) - download here .
  • A poster that outlines the three key messages, why they are important and additional measures that could be taken in store to help stop the spread of the virus (colleague / retailer facing) - download here .

It is also worth reiterating that colleagues in stores are not expected to challenge or refuse entry to customers who are not wearing a face covering. The regulations have not changed in that regard - retailers and colleagues have a duty to communicate the rules, but are not obliged to police them. Where businesses have taken the decision to refuse entry to those not following the rules, that is their decision as a business and based on the resources that they have available.

View all of our COVID-19 advice, resources and updates on our website here.


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