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Assistant Manager

Employer: Balfe's Bikes Streatham

Location: Streatham, Greater London

Salary Range: 24K-27K

Read more…

Bike Mechanic

Employer: Balfe's Bikes Streatham

Location: Streatham, Greater London

Salary Range: 22K-25K

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Sales Administrator

Employer: Chicken CycleKit

Location: Leighton Buzzard, Bedfordshire

Salary Range: Dependent on experience

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Cycle Technician (Bike Mechanic & Sales)

Employer: Cycle Works Yorkshire

Location: Huddersfield, West Yorkshire

Salary Range: Dependent on experience

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Cycle Technician (Bike Mechanic & Sales)

Employer: Cycle Works Yorkshire

Location: Penistone, South Yorkshire

Salary Range: Dependent on experience

Read more…

Bicycle mechanic / shop assistant

Employer: Leith Cycle Co

Location: Edinburgh, City of Edinburgh

Salary Range: Competitive depending on experience

Read more…

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Assistant Manager

This Job has been viewed 744 times

Employer
Balfe's Bikes Streatham ActSmart Subscriber
Job reference
35189Emp
Location
Streatham, Greater London
Salary range
24K-27K
Job added
14 September 22
Final date for applications
14 October 22

Job Description

The Company:

At Balfe’s it is all about people. And bikes! It is the passion, energy, and enthusiasm of all our colleagues throughout the business, which makes Balfe’s a great place to work. Joining Balfe’s means you will be collaborating with like-minded people, and you will have opportunities to develop your skills and experience, and plenty of career progression if you want it.

Assistant Store Manager (ASM) overview:

As an Assistant Store Manager, or Assistant Manager, you are responsible for supporting the Store Manager in the daily business operations of the store. General tasks include supervising employees, communicating with, and helping customers and carrying out directives given by the Store Manager, or in their absence Area Manager.

What you'll be doing at Balfe’s:

  • Leading and managing the team within store and providing support to the Store Manager
  • Working closely with the Store Manager to continually improve performance and drive KPI's
  • Managing the P&L and maximising every sales opportunity
  • Orderbook Management:
    • Arranging order collections on bikes, parts, accessories, and clothing
    • Driving your team to achieve weekly targets through effective orderbook management
    • Knowing your orderbook
    • Managing ETA’s, updating customers, accurate note taking on orders to maintain excellent customer service.
  • Inspiring and motivating your team to deliver excellent customer service
  • Coaching and developing your team members in all aspects of their role
  • Leading by example and improving your teams selling skills and always looking to offer exceptional customer service.
  • Keyholder Responsibility
    • Opening/Closing store.
    • Cashing up
  • Maintain high Health & Safety standards and adhere to all Health & Safety policies.
  • Follow all risk assessments and safe systems of work relevant to your role.

Note:  This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process, and we would aim to reach agreement on any changes.

Skills/Experience Required

Knowledge & Skills

  • Experience of leading a team or management experience
  • Understand and comply with all health and safety procedures
  • Advise and recommend products and services to suit customer need and budget
  • Use skills and knowledge to drive the store
  • Demonstrates a positive approach to all their work and gives the best of themselves to every task and challenge
  • Understanding of how to assemble bikes and/or passion for cycling
  • Ability to drive sales through excellent service
  • Ability to motivate a team with effective communication

Balfe’s Perks:

  • Additional allowance for working Saturdays & Sundays.
  • Split shift opportunities and incentives.
  • Technical training & accreditation program for mechanics and new starters.
  • 28 days annual leave and other flexible holiday arrangements.
  • Incentivised weekend working.
  • Cycle to Work initiative.
  • Trade discounts after probation for staff.
  • Performance/commission bonuses.
  • Brand led training courses.
  • Referral bonus scheme.
  • Uniform is provided.
Apply now