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4 Oct 2023

From the start of October, bans and restrictions on single-use plastic cutlery, polystyrene cups and food containers, single-use balloon sticks and certain types of polystyrene cups and...

27 Sep 2023

A recent survey of retailers across the UK has shown that cash remains a crucial payment method for independent shops.

27 Sep 2023

Almost 2,000 more British independent shops were left empty in the first half of this year, as small businesses struggled to cope with rising inflation and the cost-of-living crisis.

27 Sep 2023

An independent shop owner in Liverpool has said that independent shops in the city centre have taken to creating their own security WhatsApp group, warning each other of shoplifters in the...

27 Sep 2023

A focus on independent and ‘browse-only’ shops can help to reverse the fortunes of the struggling high street, according to an extensive study by Manchester Metropolitan University.

20 Sep 2023

ACT members will benefit from a long term discounted commission of just 3%

15 Sep 2023

The team from Whistler Adventure School (WAS), which recently became the only centre in Canada accredited to offer Cytech technical three, is to deliver a series of free sessions in Scotland,...

13 Sep 2023

The recent pledge by police forces across England and Wales to pursue every lead that holds a reasonable chance of apprehending criminals and solving crimes has been welcomed by Bira, which...

12 Sep 2023

A family-run Liverpool restaurant hidden inside a basement is officially Britain's best vegan venue.

11 Sep 2023

A warning has been issued that shoplifters in the UK are becoming increasingly “emboldened” and appear to be often orchestrated by organised criminal groups, which steal to order,...

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Communicating Covid-secure measures in store - new ActSmart materials

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In the HoAS social distancingme Secretary statement last week, it was explained that a minority of people are putting the health of the nation at risk by not following the rules. In response, the Government is talking to local councils about the role that they should be playing in enforcing the Covid-19 regulations. The Home Secretary also noted that police are also moving more quickly to issue fines.

The Home Secretary said that her message is simple: "If you do not play your part, the police will enforce the regulations and I will back them to do so, to protect the NHS and to save lives."

Following on from this, we have reviewed the materials that we provide for members to use in store and put together some refocused assets for bike shops to display in-store for both customers and colleagues.

The new assets are as follows:

  • Poster detailing the need for customers to wear a face covering, maintain a safe distance, and sanitise their hands - download here.
  • A cleaning checklist that describes the measures that colleagues should take when cleaning both during normal operation and when the store is aware of someone that has symptoms or returned a positive test (colleague / retailer facing) - download here .
  • A poster that outlines the three key messages, why they are important and additional measures that could be taken in store to help stop the spread of the virus (colleague / retailer facing) - download here .

It is also worth reiterating that colleagues in stores are not expected to challenge or refuse entry to customers who are not wearing a face covering. The regulations have not changed in that regard - retailers and colleagues have a duty to communicate the rules, but are not obliged to police them. Where businesses have taken the decision to refuse entry to those not following the rules, that is their decision as a business and based on the resources that they have available.

View all of our COVID-19 advice, resources and updates on our website here.


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