ActSmart COVID-19 Reopening Resources and Guidance 2021
Posted on
ActSm
art have created a guidance document for shops that are now reopening after previously closing
After many
retail businesses were told at the beginning of the third lockdown to
once again close their doors and move online where possible, there is no
question that the lockdown will change the way that consumers shop in
the long-term.
Research suggest that customers now place a higher value on customer
service than they did before COVID-19, but that they still may feel
uncomfortable physically visiting many shops for a long-time as of yet.
While we have seen a great shift towards online shopping over the last
few months, it is now time to start planning for customers walking
through high-street doors once again from 12th April.
The following guidance is for shops that are now reopening after
previously closing. The aim of the document is to enable retailers to
operate efficiently while implementing social distancing and other
safety measures with various advice and resources.
The safety and wellbeing of every member of staff and customers is Indie Retail's number one priority, and therefore it is important that virus control restrictions continue to limit transmission. Any recommendations or changes to normal practice should be communicated to your insurance provider. Indie Retail is not liable for the guidance presented in this document.
The guide provides:
- Advice on getting back up and running safely after business closure
- Advice on sourcing materials for shielding/social distancing
- A COVID-19 re-opening an empty building checklist
- How to let the UK know that you are open
- Advice on workplace COVID-19 testing
- How to use social media to invite customers back
- Addition resources
Download the ActSmart COVID-19 Reopening Resources and Guidance Document 2021