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10 Jan 2024

In the face of the escalating threat of loan fee fraud, the British Independent Retailers Association (Bira) is urging its members to heed the Financial Conduct Authority's (FCA) recent guidance...

9 Jan 2024

Canal boat record store Rubber Ducky Records is back on the water after it sank last April, ruining over 1,000 vinyl records and a stow of music equipment stored on...

9 Jan 2024

While mass-market players continue to dominate the UK retail industry, research by Geek Retreat shows that 15% of Brits have set up their own business in the past ten years, and of these,...

8 Jan 2024

The British Independent Retailers Association has said 2024 is anticipated to be a challenging period for shop keepers as economic challenges are still set to bite.

2 Jan 2024

Hudjo is the first online marketplace that lets cyclists park with locals, which relieves the anxiety of parking your bike. 

20 Dec 2023

The ActSmart office will be open as usual (9am-5pm) for the majority of the Christmas period, with some exceptions.

19 Dec 2023

Bira's CEO, Andrew Goodacre, took the spotlight on BBC Breakfast this week and later spoke with Nicky Campbell on BBC Radio 5 Live, shedding light on the rise in retail crime and shop theft,...

18 Dec 2023

Dress shop Pocket Watch & Petticoats in Trinity Street has been crowned the winner in Cambridge BID’s Christmas window competition.

18 Dec 2023

In the age of online shopping, the pursuit of the best deals during the festive season is increasingly common. However, as consumers flock to virtual marketplaces, cybercriminals are seizing the...

18 Dec 2023

Fresh evidence about the increasing problem of thefts from shops has been revealed amid a warning that organised shoplifting is now among the most common type of crimes against small firms.

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Report violence and abuse

Posted on in Business News , Cycles News

Always Report AbuseThe Association of Convenience Stores (ACS) is encouraging retailers to report every incident of violence or abuse.

The ACS, along with the Home Office, have launched the #AlwaysReportAbuse campaign, a campaign that aims to challenge the perception that being subjected to verbal abuse and aggressive behaviour is a normal part of working in retail.

The ACS's 2019 Crime Report illustrates that 83% of staff working in local shops have been subjected to verbal abuse within the past 12 months.

Retailers and staff are being encouraged to #AlwaysReportAbuse.

The ACS has created campaign materials, including a poster to share with and educate store colleagues, available here and a campaign video highlighting the human impact of crime on people working within retail, available here.

You can also request personalised posters featuring your store name. If this is something that you are interested in please get in touch with Chris Noice by emailing chris.noice@acs.org.uk.

Please share the message and #AlwaysReportAbuse.

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