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4 Nov 2021

The Government has launched a new Export Support Service to help UK businesses get answers to practical questions about exporting to Europe.

4 Nov 2021

The Scotland Cycle Repair Scheme was announced today by Patrick Harvie (MSP, Minister for ZeroCarbon Buildings, Active Travel and Tenants' Rights) at the Cycling Scotland Conference.

1 Nov 2021

ACT and ActSmart partner Global Payments (GP) will be contacting all customers to arrange the replacement of your terminal(s) to keep you up with modern requirements for no extra cost.

27 Oct 2021

The Budget and SR21 promised much for both the cycling industry and for retailers, but will it be enough to help recover the damage done from the pandemic and help sustain the cycling industry...

27 Oct 2021

During the Maybe* monthly masterclass you'll discover each month which bike shops have had the most social media engagement and why - catch up on last week's now.
The masterclass...

26 Oct 2021

NeartSt is now available to ActSmart subscribers from just £9 per month with no lock-in (30 day rolling contract). In addition to this, ActSmart Gold subscribers can...

26 Oct 2021

With courses for both enthusiasts and professionals, the Cytech journey you take will differ depending on where you want to take your new skills, but either way your journey will begin with...

25 Oct 2021

In excellent news the government has recently announced an extension to their £3,000 incentive payment to employers taking on a new apprentice, with an employment start date from 1...

21 Oct 2021

A recent article featured in Forbes has advised independent retailers to plan ahead this Christmas, especially with regard to e-commerce, stock quantities and COVID restrictions.

19 Oct 2021

The FCA have recently announced significant increases in their base ratefees that will have an unfavourable effect, particularly on smaller independent retailers.

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Beware of an increase in fraud; here's what to look out for...

Posted on in Business News , Cycles News

Members across the Independent Retailers Confederation (IRC) have reported an increase in scam emails and fraud attempts experienced by retailers.

Spotting suspicious messages

Spotting scam messages and phone calls is becoming increasingly difficult. Many scams will even fool the experts. However, there are some tricks that criminals will use to try and get you to respond without thinking. Things to look out for are:

  • Authority - Is the message claiming to be from someone official? For example, your bank, doctor, a solicitor, or a government department. Criminals often pretend to be important people or organisations to trick you into doing what they want.
  • Urgency - Are you told you have a limited time to respond (such as 'within 24 hours' or 'immediately')? Criminals often threaten you with fines or other negative consequences.
  • Emotion - Does the message make you panic, fearful, hopeful or curious? Criminals often use threatening language, make false claims of support, or tease you into wanting to find out more.
  • Scarcity - Is the message offering something in short supply, like concert tickets, money or a cure for medical conditions? Fear of missing out on a good deal or opportunity can make you respond quickly.
  • Current events - Are you expecting to see a message like this? Criminals often exploit current news stories, big events or specific times of year (like tax reporting) to make their scam seem more relevant to you.

ACT and ActSmart partner Global Payments have provided a couple of handy guides that aim to provide you with some popular hints and tips for identifying potential fraud to help you protect your business. Click on the buttons below to download each guide.

COMMON FRAUDS AND WHAT TO LOOK OUT FOR  

HINTS AND TIPS FOR PROTECTING YOUR BUSINESS AGAINST FRAUD

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