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2 Apr 2024

Recent payment disruptions at supermarkets and fast-food outlets have raised questions on the need for improved reliability.

22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.

21 Mar 2024

ACS (The Association of Convenience Stores) and the Federation of Independent Retailers (The Fed) have both welcomed a new report published by the Association of Police and Crime...

21 Mar 2024

As reported by Healthstores UK, new data contained in the 2024 Soil Association Organic Market report shows that independent retailers delivered an impressive 10% growth in 2023, with...

21 Mar 2024

An independent bottle shop and bar in Cheltenham has been named as the UK's Independent Beer and Wine Retailer of the Year 2024 at the Drinks Retailing Awards. 

21 Mar 2024

A number of organisations, including Bira (the British Independent Retailers’ Association), other trade associations, BIDs and unions have met with officials from the Welsh Government to...

21 Mar 2024

The British Independent Retailers’ Association (Bira) has reacted to data released by PwC and the Local Data Company exploring the state of the UK retail landscape.

8 Mar 2024

Daniel Blackham, editor of industry magazine BikeBiz, has been writing about his experience of completing the Cytech technical one qualification at training provider Spokes People in Milton...

6 Mar 2024

Cytech partner Activate Cycle Academy, the largest and most recognised training provider of bike maintenance and technical training courses to the UK’s cycle industry, recently welcomed a...

6 Mar 2024

The Greeting Card Association has reacted to a BBC Panorama programme lifting the lid on Royal Mail management prioritising parcel delivery over letters, which it says are in contradiction of...

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ActSmart COVID-19 Reopening Resources and Guidance

Posted on

Prime Minister Boris Johnson announced on the 25th May that non-essential retailers will be able to reopen stores in England from June 15 as long as social distancing measures are implemented. 

Since then retailers across the UK have been preparing to reopen their doors for the first time in nearly 3 months. To help businesses with this ActSmart have created a guidance document for shops that are now reopening after previously closing. The aim of the document is to enable retailers to operate efficiently while implementing social distancing and other safety measures with various advice and resources.

There is no question that the lockdown will change the way that consumers shop in the long-term. Research suggest that customers now place a higher value on customer service than they did before COVID-19, but that they still may feel uncomfortable physically visiting many shops for a long-time as of yet. While we have seen a great shift towards online shopping over the last few months, it is now time to start planning for customers walking through high-street doors once again from the 15th June.

Download the ActSmart COVID-19 Reopening Resources and Guidance Document

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