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22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.

8 Mar 2024

Daniel Blackham, editor of industry magazine BikeBiz, has been writing about his experience of completing the Cytech technical one qualification at training provider Spokes People in Milton...

6 Mar 2024

Cytech partner Activate Cycle Academy, the largest and most recognised training provider of bike maintenance and technical training courses to the UK’s cycle industry, recently welcomed a...

2 Jan 2024

Hudjo is the first online marketplace that lets cyclists park with locals, which relieves the anxiety of parking your bike. 

19 Dec 2023

Bira's CEO, Andrew Goodacre, took the spotlight on BBC Breakfast this week and later spoke with Nicky Campbell on BBC Radio 5 Live, shedding light on the rise in retail crime and shop theft,...

23 Nov 2023

Retail sector leaders have expressed a range of concerns, from taxation to business rates, following the Chancellor’s Autumn Statement this week.

15 Nov 2023

The British Independent Retailers Association (BIRA), which works with over 6,000 independent businesses of all sizes across the UK, has outlined its expectations from the government...

9 Nov 2023

Cytech has been named as the provider of Best Retailer Services in the 2023 BikeBiz Awards, recognising the positive impact of its service to the cycling industry. More than 25,000 Cytech...

2 Nov 2023

Cytech, the internationally recognised training and accreditation scheme for bicycle technicians, has relaunched its Cytech theory one online learning course delivering an introduction to...

4 Oct 2023

Shop owners have called on the Home Secretary to specifically outlaw attacks on retail workers.

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Card payment surcharges banned

Posted on in Business News , Cycles News , Creative News, Outdoor News

New rules have now come into force that prevent retailers from charging customers to use credit or debit cards in store and online.

From 13th January 2018 EU rules which prohibit businesses from charging customers more than the costs of offering card payments will go even further by banning surcharging completely, so retailers cannot charge customers any more than the price of the product, regardless of what payment method they use. Retailers can face punishment from local trading standards departments for charging customers for card transactions.

It will remain legal to have a minimum spend for card transactions (33% of retailers currently adopt this policy) or to not accept card payments at all. Admin or processing fees are also still permitted as long as they aren't related to card payments. For example, online takeaway company Just Eat has recently added a 50p surcharge to all orders - cash or card - to offset the costs of the new rules.

While card payments are now free for consumers, retailers will continue to pay card transaction fees from their payment providers. If you think you could be paying too much, why not challenge our Card Processing partners to lower your rates. Click here to find out more.

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