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1 Jun 2023

A report published by financial institution Claro Money’s wellbeing division on the effects of money worries for retail workers found that 73% of retail workers feel negatively about their...

24 May 2023

Whilst it has welcomed some elements of the Welsh Retail Action plan, the Federation of Independent Retailers (the Fed) said more is needed to be done to support smaller businesses.
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22 May 2023

More than two-fifths (44%) of customer service staff are considering leaving their roles due to increasing levels of cost-of-living fuelled abuse from customers.

22 May 2023

More than half of Britons (55%) say they have received helpful life advice from a local small business owner, new research reports.

18 May 2023

A lobby group has warned of the “startling rise in the cost of accepting cards” for small businesses after the European chief of Mastercard defended the fees it levies on merchants.

18 May 2023

It has been reported by This Is Money that HMRC now holds 55 billion items of taxpayers' data, including email and bank records, as it cracks down on tax avoidance. The data is held on its...

16 May 2023

Cycling UK has opened nominations for its annual 100 Women in Cycling list, which celebrates the inspirational women working in the cycle sector.

16 May 2023

Bike sales in 2022 were lower than 2021 throughout Europe's main markets, Bike Europe has reported, but e-bike sales continue to thrive - although the UK seems to be the exception.

9 May 2023

A mixed picture is emerging about the effect of the Coronation weekend across the UK's retail sector.

9 May 2023

Nominations have opened for the 2023 British Business Awards.

Retail workers face money challenges at alarming rate

Posted on in Business News

The report, published to coincide with Mental Health Awareness Week, found that 43% of surveyed employees in the retail sector had felt stressed or had experienced poor mental health within six months, with 27% saying this happens very often or all the time.

cost of living

Almost a quarter have endured burnout – a state of mental and physical exhaustion caused by work-related stress.

As a result of the cost-of-living crisis and money-related stress, 57% of retail workers say they are less productive, with 16% taking more sick days and almost 23% are looking for a higher-paid job at work.

Of the retail workers surveyed, 73% feel negatively about their finances. Yet just 15% are offered financial wellbeing benefits by their employer, compared to 36% of employees in accounting, banking and finance.

This is despite 75% of staff wanting more support with their personal finances.

Of those surveyed, 36% say they would welcome one-to-one financial coaching provided at work and 37% would be open to using self-learning resources created by experts.

Claro Wellbeing head of employee wellbeing Stacey Lowman commented:

“Supporting staff financial wellbeing is just as important as supporting their mental and physical health – in fact, all three are linked.”

Last month, a poll revealed a rising abuse and violence committed against shopworkers in the UK, with 36% of customers witnessing retail workers being abused.

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