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1 Nov 2021

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Global Payments to upgrade all customer card terminals

Posted on in Business News ,Brands & Products News , Cycles News


ACT and ActSmart partner Global Payments (GP) will be contacting all customers to arrange the replacement of your terminal(s) to keep you up with modern requirements for no extra cost.

GP will be arranging delivery of your new upgraded terminal(s) free of charge with no additional ongoing costs, plus these benefits:

  • The latest security standard requirements
  • No charge to your monthly  terminal rental fee, your transaction charges*, or the way GP credit your nominated bank account
  • The new terminal(s) has a larger touch screen with an ergonomic design
  • It'll use the same tally rolls
  • Connecting your new terminal(s) to any broadband (IP) service using an Ethernet cable can make your card processing transactions up to four times faster** compared to traditional dial up.
Once you've received your new upgraded terminal, getting started is easy:
  1. Complete an 'end of day' on your old terminal(s) before you connect your new one. GP recommend you do this at the start or end of the day. GP also encourage you to install your new terminal as soon as possible.
  2. Update the default supervisor password on your terminal(s) so authorised members of staff are able to process refunds and enter authorisation codes manually.
  3. Once you've installed your new terminal(s), GP will contact you again to arrange a collection of your old terminal(s).
GP will be sending all customers a quick start guide and a user guide, with further installation instructions and all the features of the terminal. If you have any questions, call GP on 08449 672 806.
For more information about how you can use Global Payments in your business visit the ACT website here (cycles businesses) or the ActSmart website here (all other businesses). 
*Excluding and re-pricing activities unrelated to the terminal replacement and otherwise as permitted by your Terminal Rental Agreement and/or Terms of Service
**Average authorisation time over PSTN (Public Switch Telephone Network) dial up connection 18 seconds, average authorisation time over broadband 4 seconds.


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