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Inverness-based retailer wins coveted Drapers Award for Best Independent Footwear Retailer

Posted on in Business News

A family-owner retailer in Inverness, Begg Shoes, has been named Best Independent Footwear Retailer at the 2024 Drapers Footwear Awards, held annually to celebrate the outstanding achievements of the footwear industry’s most innovative and successful businesses.

Established in 1866, Begg Shoes has nine standalone stores in Scotland plus an online business.

shoesManaging director Donald Begg said the accolade underscored the company’s commitment to exceptional customer service, innovative retail practices and high-quality footwear.

“We are incredibly honoured to receive the Best Independent Footwear Retailer award,” he said.

“This recognition is a testament to the hard work and dedication of our entire team, who strive every day to provide our customers with the best shopping experience and the highest quality footwear.”

The award highlights the company’s innovative approach to retail, including its seamless integration of in-store and online shopping experiences, knowledgeable staff and personalised customer service.

The company’s commitment to sustainability and ethical sourcing also played a significant role in securing the esteemed recognition.

Mr Begg added: “We believe that our success lies in our unwavering commitment to our customers and our ability to adapt to the ever-changing retail landscape.

“Winning this award is not only a milestone for us but also motivation to continue delivering excellence in every aspect of our business.”
As Begg Shoes celebrates its achievement, it is looking ahead and planning to expand its product offerings and enhance its customer experience further, ensuring it remains at the forefront of the footwear industry.

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