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22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.

21 Mar 2024

ACS (The Association of Convenience Stores) and the Federation of Independent Retailers (The Fed) have both welcomed a new report published by the Association of Police and Crime...

21 Mar 2024

As reported by Healthstores UK, new data contained in the 2024 Soil Association Organic Market report shows that independent retailers delivered an impressive 10% growth in 2023, with...

21 Mar 2024

An independent bottle shop and bar in Cheltenham has been named as the UK's Independent Beer and Wine Retailer of the Year 2024 at the Drinks Retailing Awards. 

21 Mar 2024

A number of organisations, including Bira (the British Independent Retailers’ Association), other trade associations, BIDs and unions have met with officials from the Welsh Government to...

21 Mar 2024

The British Independent Retailers’ Association (Bira) has reacted to data released by PwC and the Local Data Company exploring the state of the UK retail landscape.

8 Mar 2024

Daniel Blackham, editor of industry magazine BikeBiz, has been writing about his experience of completing the Cytech technical one qualification at training provider Spokes People in Milton...

6 Mar 2024

Cytech partner Activate Cycle Academy, the largest and most recognised training provider of bike maintenance and technical training courses to the UK’s cycle industry, recently welcomed a...

6 Mar 2024

The Greeting Card Association has reacted to a BBC Panorama programme lifting the lid on Royal Mail management prioritising parcel delivery over letters, which it says are in contradiction of...

4 Mar 2024

Pop star Kate Bush has been announced as an ambassador for this year's Record Store Day, on 20 April.

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#ShopKind campaign gathers momentum as retail industry comes together to tackle shopworker abuse

Posted on in Business News , Cycles News

  • 1.2 million incidents of verbal abuse and 40,000 incidents of violence against shopworkers in the last year
  • 65% of shopworkers have experienced Covid-related threats with 400 abused every day

The #ShopKind campaign was launched in April with the purpose of spreading awareness of the violence that takes place in shops on a daily basis.

40,00Shopkind0 shopworkers were victims of violence in the last year according to a 2021 Crime Report from the Association of Convenience Stores (ACS).

ACS are a member of the Independent Retailers Confederation (IRC), a well-established organisation representing c.100,000 independent retailers throughout the UK. 

The Crime Report comes as the UK's biggest retailers, the Home Office and independent charity Crimestoppers have today rallied together and launched a new campaign urging the public to ShopKind after the reopening of non-essential stores and shops across the country.

The #ShopKind campaign urges the public to be mindful of shopworkers' essential role in supporting people during these difficult times and emphasises that we should all treat workers and other customers with respect, kindness and gratitude.

The Home Office backed campaign is supported by major high street names as well as the nation's independent shopkeepers, and the shopworkers Union USDAW. Over 100 retailers, local authorities and police representatives are supporting the campaign. The ShopKind campaign will be visible across high streets and social media from today.

Abuse and violence towards shopworkers is a bigger problem than many people might think, with at least 400 shopworkers abused every day according to the British Retail Consortium.

The 2021 Crime Report, shows that over the past year there have been over 1.2million incidents of verbal abuse, and around 40,000 incidents of violence against people working in convenience stores. Of these, more than a quarter involved a weapon, such as a knife, hammer, axe, or syringe.

Two-thirds of retailers (65%) have experienced Covid-related threats, with the most common causes of abuse being: reminding customers to wear face coverings, reminding customers of social distancing measures and queueing outside stores.

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