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22 Mar 2024

Rob Brown, co-director of Dalby Forest Cycle Hub, a not-for-profit hire scheme has been nominated for the Tourism Superstar 2024 award, run by VisitEngland.

21 Mar 2024

ACS (The Association of Convenience Stores) and the Federation of Independent Retailers (The Fed) have both welcomed a new report published by the Association of Police and Crime...

21 Mar 2024

As reported by Healthstores UK, new data contained in the 2024 Soil Association Organic Market report shows that independent retailers delivered an impressive 10% growth in 2023, with...

21 Mar 2024

An independent bottle shop and bar in Cheltenham has been named as the UK's Independent Beer and Wine Retailer of the Year 2024 at the Drinks Retailing Awards. 

21 Mar 2024

A number of organisations, including Bira (the British Independent Retailers’ Association), other trade associations, BIDs and unions have met with officials from the Welsh Government to...

21 Mar 2024

The British Independent Retailers’ Association (Bira) has reacted to data released by PwC and the Local Data Company exploring the state of the UK retail landscape.

8 Mar 2024

Daniel Blackham, editor of industry magazine BikeBiz, has been writing about his experience of completing the Cytech technical one qualification at training provider Spokes People in Milton...

6 Mar 2024

Cytech partner Activate Cycle Academy, the largest and most recognised training provider of bike maintenance and technical training courses to the UK’s cycle industry, recently welcomed a...

6 Mar 2024

The Greeting Card Association has reacted to a BBC Panorama programme lifting the lid on Royal Mail management prioritising parcel delivery over letters, which it says are in contradiction of...

4 Mar 2024

Pop star Kate Bush has been announced as an ambassador for this year's Record Store Day, on 20 April.

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Communicating Covid-secure measures in store - new ActSmart materials

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In the HoAS social distancingme Secretary statement last week, it was explained that a minority of people are putting the health of the nation at risk by not following the rules. In response, the Government is talking to local councils about the role that they should be playing in enforcing the Covid-19 regulations. The Home Secretary also noted that police are also moving more quickly to issue fines.

The Home Secretary said that her message is simple: "If you do not play your part, the police will enforce the regulations and I will back them to do so, to protect the NHS and to save lives."

Following on from this, we have reviewed the materials that we provide for members to use in store and put together some refocused assets for bike shops to display in-store for both customers and colleagues.

The new assets are as follows:

  • Poster detailing the need for customers to wear a face covering, maintain a safe distance, and sanitise their hands - download here.
  • A cleaning checklist that describes the measures that colleagues should take when cleaning both during normal operation and when the store is aware of someone that has symptoms or returned a positive test (colleague / retailer facing) - download here .
  • A poster that outlines the three key messages, why they are important and additional measures that could be taken in store to help stop the spread of the virus (colleague / retailer facing) - download here .

It is also worth reiterating that colleagues in stores are not expected to challenge or refuse entry to customers who are not wearing a face covering. The regulations have not changed in that regard - retailers and colleagues have a duty to communicate the rules, but are not obliged to police them. Where businesses have taken the decision to refuse entry to those not following the rules, that is their decision as a business and based on the resources that they have available.

View all of our COVID-19 advice, resources and updates on our website here.


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