join now
Print

Cycles poll

Cycle Accident Support

Support your customers in the event of an accident

The team at Cycle Claims Management (CCM) can provide your customers with specialist advice and support in the event of a cycle accident.

Each time CCM accept a referral from you they will pay you a fee of £150.

Specialist advice and support for cyclists

CCM deal with cyclists who have been injured as the result of poorly maintained roads, who are vicitims of hit-and-run drivers and straightforward road traffic accidents. They can obtain compensation for injuries as well as getting bikes replaced or repaired by a shop of the customer's choice.

CCM have helped hundreds of cyclists in all aspects of their claim including:

  • Repairs/replacement cycle - to the exact specification of your current cycle
  • Replacement accessories (lights, panniers, etc.)
  • Replacement clothing
  • Replacement helmet
  • Loss of earnings
  • Compensation for your injuries
  • Physiotherapy from medics who specialise in cycle injuries


CCM V2

Add value and earn additional income

Referring your customer to a specialist helpline following an accident could be one of the most useful services you can ever offer them. It can also generate additional income for you.

When CCM accept a referral from you they will pay you a fee of £150.

This service can help cyclists of all types. From competitive racers and club riders to commuters or weekend leisure riders. CCM have settled claims for bikes up to £6,000 and personal injury claims at all levels.

In the unfortunate event one of your customers has an accident on their bike they may need help from people who understand their needs and can represent their interests. You can trust CCM to do just that.

To make an accident support referral

  • Refer your customer to the Injured whilst cycling page on The Cycling Experts
  • Your customer should call 0845 034 7312 or email claims@cycle-claims.co.uk
  • Alternatively contact CCM on behalf of your customer and ask them to call the customer
  • Always make sure your customer mentions your name

Membership criteria

ActSmart Bronze, Silver, Gold and Platinum members can take advantage of Cycle Accident Support. 



Industry standard qualified technicians on site to repair your bicycle or in the case of an accident, assess the costs of repair or replacement.